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FAQs

  • Can I access your records online?

    Yes.  Our non-sealed or restricted cases which contain documents scanned from 1999 to present can be accessed online by using the PACER service.  Click HERE for more information on PACER.

     

  • How much are copies printed from your public terminal?

    All of the district court fees are maintained in a schedule.  Click HERE to view.

     

  • When making a payment, if I do not have the exact amount required, is your office able to make change?

    No.  Our office is unable to make change for over payments.  Exact change is required.

     

  • How do I obtain a pardon from my conviction?

    Pardons are a function of the President of the United States of America, and may include pardon, commutation of a sentence, remission of fine or restitution, and reprieve.  This process is handled through the Office of the Pardon Attorney.  Please visit www.justice.gov/pardon for more information.

     

  • How do I request clemency?

    Like pardons, clemency is a function of the President of the United States of America and is handled through the Office of the Pardon Attorney.  For more information, please visit www.justice.gov/pardon/new-clemency-initiative or https://clemencyproject2014.org.

     

  • How do I request expungement of my case?

    Expungements are handled on a case-by-case basis by the presiding judge.  Any request for expungment must be made in writing and filed with the Clerk of Court.  PLEASE NOTE: This office DOES NOT have a form for expungement.

  • How do I stop receiving notifications in a case?

    If another attorney is representing the same party you are representing, and they are receiving notices from the court, you may prepare a letter to the Clerk of Court advising that you no longer wish to receive notice in the instant case.  The letter may be electronically filed using the Request to No Longer Receive Service event found under Service of Process category in CM/ECF.  Otherwise, a motion to withdraw as counsel (Local Rule 83.2.11) would be required.

  • What do I do if I am unable to access the screen that allows me to pay the fee associated with my filing?

    Call the CM/ECF Help Desk at 1-866-323-1101 during regular business hours for instructions.

  • How do I submit a manual attachment to an e-filing?

    On occasion, items that can not be scanned (i.e., video depositions, audio media, etc.) but are exhibits to an e-filing must be submitted to the court.  Be sure that the e-filing includes a Notice of Manual Attachment. See the Local Forms page for a fillable version of the Notice of Manual Attachment.
     
    After the e-filing is complete, mail or deliver the manual attachment along with a copy of the Notice of Manual Attachment to the divsiion of the Clerk's Office where the presiding judge of the case sits.  See our Home Page for a listing of the divisional offices and addresses for the Western District of Louisiana.

  • I encountered a filing error AFTER payment was made via pay.gov. What do I do?

    During business hours (8:00 a.m. - 5:00 p.m. CST) on the same day of the error:  Call the Help Desk at 1-866-323-1101, and the Financial Section can CANCEL the charges to your credit card without  needing a refund.
    After business hours OR on a different day the error was made:  Call the Help Desk at 1-866-323-1101, and the Financial Section will process a refund to your credit card.

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