You are here

I tried to file a document but it says "format not recognized." What am I doing wrong?


All documents must be submitted in PDF with an extension of ".pdf."  Two common erros occur:  first a user thinks that they saved the document in PDF.  The user then tries to file the word-processing version of the document instead of the PDF version.  Second, a user fails to indicate the full path name for the PDF file.  Because the system cannot find the file, it responded with the "format not recognized" messaged.  The solution:  Provide the full path name withen identifying the file during the upload process.  Ensure your document is a PDF document.